Shoppers see each other on your store, live.

Online, every shopper browses alone, so even a busy store looks empty. Live Shoppers shows your real shoppers to each other: live cursors, viewer counts and shared carts.

Real shoppers only · Anonymous · Works with any Shopify theme

Demo with sample shoppers

Online stores feel empty. Even when they’re busy.

In a shop, you see other people. A full room tells you something is worth a look, and it makes you stay a little longer. Online, nobody sees anybody, so even your busiest hour looks like a quiet one.

Live cursors, with friendly names

Shoppers on the same page see each other’s pointers move and click. Each one has an animal name, like Fox, Otter or Owl, and every click shows a soft ripple.

Cursors show during your campaigns, or always on Momentum, once enough shoppers are on the same page: 3 by default, and you can change it.

Product page with three shoppers’ live cursors and name labels (Fox, Otter and Owl), a product page block reading “3 other shoppers viewing this product”, and a corner pill reading “3 shoppers on this page”.

Real viewer counts on every card

Product cards show how many people are looking right now, with their avatars, and how many looked today: “7 viewing now” and “38 viewed today”.

Every count comes from real shoppers, at that moment. Nothing is simulated.

Collection page where product cards carry badges such as “7 viewing now” with shopper avatars and “38 viewed today”, while Panda’s cursor points at a cap.

Every add to cart, seen

Shoppers see what happens as it happens: “Otter added this to cart”, “12 sold in the last hour”, “Size M just sold out”.

A small pill in the corner shows how many shoppers are on the page, or in the whole store. Under Add to cart, the product page block shows who else is viewing and the latest moments.

Example with sample shoppers

Shop together, check out once

A shopper starts a shared cart and sends friends a link. Friends add products from their own phones, and one person checks out.

Reward groups with free shipping and up to 3 discount tiers, from amounts you choose. Shopify applies them automatically at checkout.

Shop together on a laptop and a phone: the laptop shows a shared cart with free shipping unlocked and items added by Fox and Koala; the phone shows Koala adding a sweater to Fox’s cart.

Live when it matters

Schedule campaigns for drops, flash sales and Black Friday, or start one now. Live cursors switch on while a campaign runs, on the pages it covers: any mix of products, collections and pages.

Scheduling a Black Friday campaign in the app: a start date and time, and a summary of what shoppers see while it runs, including live cursors and sales moments.

Measured against a control group

A random share of your shoppers never sees the app: 10%, or your choice on Momentum. Every campaign report compares their orders with everyone else’s, so you see what Live Shoppers really added.

It’s a built-in A/B test, with an Analytics page that puts every campaign side by side.

A campaign’s “Effect on sales” report comparing the orders of shoppers who saw Live Shoppers with the control group, above a chart of shoppers and orders by hour.
Example report with sample data

Fits your theme, no code

Turn it on from the theme editor as an app embed. Choose a style that suits your store, start from a preset, and fine-tune any part later.

Six styles

  • Classic
  • Liquid glass
  • Soft clay
  • Ink
  • Sticker
  • Aurora

Three presets

  • CalmQuiet, premium brands
  • BalancedMost stores
  • LivelyDrops and busy campaigns
Choosing how lively the store feels in the app: the Calm, Balanced and Lively presets, above a preview of sample shoppers on a sample store.

Made for phones too

Most of your shoppers are on phones. Badges, counts and moments show on every device.

Phone shoppers appear as avatars on a thin side line at the edge of the screen, level with where they are on the page. Computer shoppers’ pointers can show on phones too.

A product page on a phone with a “7 viewing now” badge, Fox’s cursor from a computer, phone shoppers’ avatars on the side line at the right edge, and “Otter added to cart”.

Live in three steps

  1. Install from the Shopify App Store

    Add Live Shoppers to your store. Plans are billed through Shopify.

  2. Turn on the app embed in your theme editor

    One click from the app’s setup guide. No code to add.

  3. Pick a preset and schedule your first campaign

    Calm, Balanced or Lively. Live cursors switch on while your campaign runs.

See it before shoppers do: a preview with sample shoppers, a test view in your theme editor, and a one-hour test run only you can see.

Honest, private and light

  • Anonymous by design

    Shoppers appear under animal names. No names, emails or addresses are collected, and the app sets no cookies. It can wait for cookie consent.

  • Real, never simulated

    Every count, cursor and moment comes from a real shopper or order, at that moment. The app never adds shoppers who aren’t there.

  • Light

    The storefront script is about 22 KB compressed, and it starts after your page has loaded.

See it in a minute

Video poster: the Live Shoppers app icon next to a product page with live cursors, a “7 viewing now” badge and a shared cart.

Plans for every store

Start free. Move up when you run more campaigns.

Billing period
  • Free

    $0

    Live counts and one campaign a month.

    Add to your store
    • Live viewer badges on product cards
    • Live add-to-cart moments
    • The live shoppers corner
    • 1 campaign a month, up to 24 hours, with live cursors
    • Campaign report
    • One test run
    • Up to 5,000 sessions a month
  • Boost

    $49.99/month$499.99/year

    Everything in Free, with no session limit.

    Add to your store
    • 2 campaigns a month, up to 5 days each
    • Shop together with rewards
    • Sales impact against a control group, and Analytics
    • Store-wide count and the product page block
    • Sales and sold-out moments
    • More avatar sets, and turn off the Live Shoppers link
    • 1 test run a month
  • Momentum

    $199.99/month$1,999.99/year

    Everything in Boost.

    Add to your store
    • Unlimited campaigns, up to 30 days each
    • Always-on live cursors
    • Choose your control group’s size
    • CSV exports
    • Custom cursor labels and your own cursor icon
    • 5 test runs a month

Prices in USD, billed through Shopify. Change or cancel anytime, from the app.

Questions, answered

Are the counts and cursors real?

Always. Every badge, cursor, cart and sales moment comes from a real visitor or order, at that moment. The app never adds or simulates shoppers on your store; only the theme editor’s test view uses sample shoppers, and only you see it.

When do cursors show?

While a campaign runs, on the pages it covers (always, on Momentum), once enough shoppers are on the same page: 3 by default, and you can change it. Each browser counts once, however many tabs it has open.

Does it work with my theme?

The app embed (badges, cursors, the corner) works on any theme. The product page block and the Shop together button are app blocks, for Online Store 2.0 themes (every free Shopify theme since 2021).

Will it slow down my store?

It shouldn’t. The script is about 22 KB compressed and starts only after your page has loaded. In our tests on popular themes, speed scores stayed the same.

Does it work on mobile?

Yes. Badges, counts and moments show on every device. Phone shoppers appear as avatars on a short line at the edge of the screen, and computer shoppers’ pointers can show on phones too.

What is Shop together?

A shopper starts a shared cart and sends friends a link. Friends add products from their own phones, and the shopper checks out. You can reward groups with free shipping and up to 3 discount tiers; Shopify applies the best one at checkout, no code needed.

How do I know it works?

Boost and Momentum keep a control group: a random share of shoppers who never see the app. Each campaign report and Analytics compare their orders with everyone else’s.

What about my shoppers’ privacy?

Shoppers stay anonymous under random names. The app never collects names, emails or addresses and sets no cookies. It can wait for cookie consent, and gives you wording for your privacy policy.

Can I translate what shoppers read?

Yes: edit the texts in the app, then translate them in Shopify’s Translate & Adapt.

What happens if I uninstall?

It leaves your storefront at once; the app embed goes with it.

More answers in the Help center

Let your shoppers see each other.

Add to your store